FlyZed.info

helping airline employees along their ZED journey

Choose carrier

By prefix

By name

Interglobe Aviation Limited, 6E

(known as "IndiGo")

Covid-19 Travel Information:

Before booking and before you travel, ensure you check the latest government travel requirements, which may include mandatory health declarations, use of face masks, proof of vaccination, entry permits, pre-approval and quarantine, or you could be denied entry.

General Rules

Please ensure that you are complying with the following rules while booking on 6E-

1) Please make the payment on myID Travel app before reaching the airport

2) Please do not modify your bookings via 6E website and all modifications including cancellation must be done through MyID website. If you add any special services via 6E website/ app, the amount for the same will not be refunded in case the traveler does not travel on the respective flight.

3) Do not web check-in. All travelers under this agreement are requested to report to the airport check-in counter as a mandatory requirement

4) Infant will only be added as a special service request under this agreement. The same will be done by the airport check-in staff basis IndiGo policy at the applicable rates.

Travel status

All travel under this Policy shall be on space availability (standby) basis only. Bookings may be done in advance. However, no booking confirmation shall be provided. Boarding will be done at the airport based on availability of seats, at the time of departure of the said flight.

Checked baggage

IndiGo’s normal baggage allowances apply for all tickets issued thru Myidtravel.

Domestic

Check-in Baggage: 20kg per person (1 piece only).

Hand Baggage: One hand bag up to 7 kgs and 115 cms (L+W+H), shall be allowed per customer. For contactless travel we recommend to place it under the seat in front, on board.

Excess Baggage & Additional Piece(s): Charges at the airport – Additional pieces of baggage or excess baggage will be chargeable at the airport at applicable rates. For more details click here.

International

Check-in Baggage: Allowance of 20kg/ 25 kg/ 30 kg is applicable per person (2 piece only) , basis the sector..

Hand Baggage: One up to 7 kg and 115 cm (L+W+H), shall be allowed per customer. For contactless travel, we recommend placing it under the seat in front of you on board.

Excess Baggage & Additional Piece(s): Charges at the airport – Additional pieces of baggage or excess baggage will be chargeable at the airport at applicable rates. For more details click here.

Boarding policy

· No seniority applies under this Policy. Travelers eligible for travel under this Policy will be accepted based on the date and time of their booking for the flight. The first booking (determined by date/time of booking) shall receive priority.

As per industry practice ZED passengers will have lower priority over IndiGo revenue passengers.
IndiGo employees and their eligible travelers will have a higher priority over other airline staff holding ZED tickets.d

Check-in

· Travelers should arrive at the airport and check – in counter atleast 240 minutes before departure for international travel and atleast 180 minutes before departure for domestic travel

If IndiGo is not able to accommodate you on the flight requested, our check – in agents will only "roll" you to the next IndiGo operating flight, provided you are listed on that flight. All travel is subject to priority and seat availability.

Additional Information:

For Standby Bookings: Report to Check-in counters with listing.
Always ensure to be on time at the gate.
To allow for added security procedures, employees must check-in at airport no later than 60 minutes for domestic travel and 90 minutes for international.

· Through check-in: Through check-in is not available to staff travellers with standby (space available/subload/ID) tickets. When planning your journey, make sure that you leave yourself enough time to land and check-in again at any intermediate point.

Code of Conduct

ZED passengers must ensure that no inconvenience is caused to IndiGo’s commercial passengers and that ground staff and cabin crew are not distracted from providing services to such passengers.
ZED passengers may use ZED tickets for personal leisure travel only. ZED tickets may not be used for any kind of business-related travel.
ZED tickets are not transferable. They may not be sold, purchased, donated, traded, or exchanged for goods or services.
ZED passengers should not discuss the pricing, the costs or conditions of their reduced rate ticket with revenue passengers.
ZED passengers must cooperate fully with instructions and decisions given by IndiGo employees on duty. Incidents of unfair or improper treatment should be reported to IndiGo via the ZED passengers’ staff travel office, not by the traveler directly to IndiGo.
After checking in at the airport, ZED passengers must remain clear of the check – in counter or service center until they are called by name to receive a seat assignment.
When given a boarding pass, employees must board as soon as directed and take their assigned seat. ZED passengers must not ask other passengers to move to improve their seating. If asked to change seats, change cabin, or to deplane, employees must do so quickly and quietly.
ZED passengers must not request special services or considerations such as special meals, complimentary alcoholic drinks, headsets, playing cards, wings, or service kit items from ground or in-flight personnel except for medical aid that may be required in-flight.
Other commercial amenities, including but not limited to pre-reserved seating, special meal requests, and carriage of pets in the cabin or as checked baggage are not permitted.

Denied boarding

Employees holding ZED tickets who are not accommodated on their intended IndiGo flight are not entitled and must refuse to accept Denied Boarding Compensation (DBC)

· ZED Travel on IndiGo via sector flights: During ZED travel on IndiGo via sector flights, incase a ZED traveler has been accepted from the origin destination, the passenger will not necessarily get preference over any other ZED passenger looking to board the flight from the second sector and hence, priority shall be given as per priority of that sector.

· In case of load restriction on a flight, the revenue passenger along with their baggage, and revenue cargo shall take priority over ZED passengers & their baggage. This might also mean that there might be seats available on the flight, however, ZED passengers might not be accepted, on account of load restriction on a flight / sector.

Visas and Passports and API

Employees and their eligible travelers are expected to hold all pertinent travel documents such as passport, visas and health certificate required by the country of destination and for every point en route, in case offloading should become necessary for commercial or other reasons.
IndiGo reserves the right to deny boarding to any traveler who does not hold the appropriate documents for any destination en-route.

Dress code

When travelling on IndiGo, employees / eligible passengers must maintain a high standard of dressing and grooming. Generally speaking you need to be neat, clean and well-dressed.

Failure to comply with the following minimum standards – applicable throughout your travel with IndiGo - may result in you being refused boarding, with the final decision at the discretion of the local airport management.

Don’ts for Men	Don’ts for Women
Clothes bearing language / signs / images withoffensive terminology orgraphics.	Clothes bearing language / signs / images withoffensive terminology orgraphics.
Clothing with holes / ragged or cutoff edges (for example torndenims).	Clothing with holes / ragged or cutoff edges (for example torndenims).
Trousers or shorts hanging on the hips that expose underpantsetc.	Trousers or shorts hanging on the hips that expose underpantsetc.
Shorts (other than cargo shorts or knee lengthshorts).	Shorts (other than cargo shorts or knee lengthshorts) / hot pants / Micro-miniskirts.
Sleeveless vests / T-shirts	Strapless tops and dresses / Singlets/ Croptops.
See-throughclothing.	Seethroughclothing.
Beach clothing or footwear, flip flops, bathroomslippers	Beach clothing or footwear, flip flops, bathroomslippers.

Eligible ZED Traveler is not expected to change into clothing that does not meet the appropriate dress code once the eligible traveler has been accommodated on aflight.

Flight listing policy and procedures

Flight listing is required for all space-available (“standby” or “subload”) travel. Passengers without a flight listing will be denied check-in.
To list:

If you don't know how to access the myIDTravel site, contact your airline travel office to obtain the user ID & password

For tickets issued thru Myidtravel system (NIET), listing or changes can be done through Myidtravel only.

Flights included or excluded

Travel is valid on flights operated by IndiGo.
Travel is not valid on flights marketed by IndiGo and operated by other carriers

Pets

IndiGo does not accept Pets in cabin and live animals in hold.

Airport Passenger Acceptance Procedure

Passengers will be accepted at the airport as per operating carrier procedures.

Special service requests

Special meals

It is not possible to pre-book special meals for standby passengers.

Seat requests

Seat requests are not permitted on Staff Travel. However, if the flight is wide open, the check-in staff may ask your option for an isle or window seat, but this is subject to availability.
Even if you are assigned a specific seat at check-in, this may be changed to accommodate commercial requirements, if any.

Infant safety seats

Use of safety seat for an Infant is not permitted on board.

Unaccompanied minors (Below 16 years)

Not permitted.

Other

No other Special service requests is permitted when travelling on Standby tickets.

Upgrade policy

Please do not ask any 6E staff for an upgrade.

Flight deck/ Jumpseat

Acceptance of any ZED traveler in the flight deck or on jumpseat of 6E Aircraft is prohibited.

Insurance

Comprehensive Travel Insurance recommended for passengers’ own benefit, as IndiGo shall not compensate for any injury, illness or loss of money, documents or other personal possessions etc. during the passengers’ travel.

Back-up tickets

6E expects all interline employees and/or their eligible traveler to carry back up tickets issued by their respective employing carrier.

Aircraft configurations

As per InterGlobe Aviation Limited

Payment

· Please wait for 20 minutes to get booking confirmation or notification on hold booking via email/SMS

· In case of delay beyond 20 minutes, kindly make another payment on your existing PNR or PNR provided on hold.

· Payment deducted but booking not confirmed? Don’t worry, the amount will be reversed in 7-10 working days.

· For any queries related to refund, please contact your staff travel department.