JSC, Siberia Airlines, S7
(known as "Siberia Airlines (S7 Airlines)")
Index:
Flight listing policy and procedures
Flight listing is required for all space-available (“standby” or “subload”) travel. Passengers without a flight listing will be denied check-in. All standby tickets and listings for Economy should be made in RBD E and for Business in RBD U.
- Flight listings must be made with S7 by e-mail zed@s7.ru or telephone at least 48 hours in advance of travel for international flights and 12 hours in advance for all other flights.
- Listing by e-mail zed@s7.ru is available 24 during the hours.
- In Russia employees should contact the S7 Travel Desk at +7(495)411 77 41 within 24 hours.
Please provide for listing the following information:
- itinerary (from / to)
- flight number (-s) or time of departure
- date (-s) of travel
- employing airline
- name and surname of the employee
- contact if other then e-mail address the request has been sent from
- ticket number
- passport data (passport number/date of issue/country of issue/nationality/birth date/gender/expiry date)
Visas and Passports and API
For international travel, each passenger must have a valid passport, and must have relevant visas for the destination. S7 requires that this must be provided before check-in.
The SSR DOCS element must be included in PNR for all flights.
SSR DOCO and SSR DOCA must be included in PNR for flights to Germany.
Flights excluded
Travel is valid on flights operated by S7 Airlines and GLOBUS only.
Travel is not valid on S7 marketed flights operated by other carriers (flights range S7 4000-S7 4999).
Check-in
For ID passengers without a confirmed reservation, the following conditions must be observed:
- the passenger may be accepted on the flight if there is a seat available after the passengers who have paid to travel and/or other passengers with the right to a seat reservation have been accepted for carriage;
- if making a transfer flight, the passenger and his/her baggage may be checked in before the first airport of transfer only.
An ID-passenger has to check-in for a flight at the check-in desk appointed to Economy class passengers. Self-service check-in kiosks and online check-in are not in use for staff travellers.
Check-in times
Check-in is closed 40 minutes before departure time indicated in the ticket.
Through check-in
Through check-in is not available to standby (or "space available") passengers. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point.
Boarding
ID passengers who have been accepted for boarding should arrive at the boarding gate at the time specified in boarding pass.
Baggage
ID passengers benefit from the same baggage allowance as commercial passengers.
Passengers are obliged to present all their baggage for weighing at check-in, with the exception of objects they might need when boarding (or disembarking from) the aircraft or on the flight (an outer garment, a lady's handbag, an umbrella, a walking stick, a reasonable amount of reading material for the flight, a bouquet of flowers, a briefcase (or attaché case), an infant’s carrying basket or pushchair, an invalid’s wheelchair (rigid or folding) and a suit in a suit carrier).
Checked baggage
Usually, free baggage allowance is
- 1 piece, up to 32 kg weight for business class passengers
- 1 piece, up to 23 kg weight for economy class passengers
The free baggage allowance does not extend to:
- passengers' items, whatever their designation and purpose, the sum of the three dimensions of which (or the sum total of the three dimensions of each article of which) exceeds 203 cm when they are packed;
- PETC and AVIH
Children (2 – 12 years) are entitled to the same extent as the adult.
Infants (children up to 2 years, not entitled to own seats) are entitled up to 10 kg baggage, and a baby stroller.
Cabin baggage
- 15 kg weight, 55x40x20 cm - max size for Business class
- 10 kg weight, 55x40x20 cm - max size for Economy class
Dress code and Behavior
Recommendation
Business casual. Well groomed, neat, clean attire, conservative and in good taste.
Not permitted in any class
Shorts, Sweatshirts, Bare shoulders tops, Sandals, Sports wear/footwear for women.
Requirements to Passengers
Passengers traveling under the terms of Staff Travel Agreement shall:
- not cause any inconvenience to commercial passengers of the airline;
- avoid rudeness, insults or unworthy actions;
- not cause inconvenience to ground personnel when they perform their official duties, including during check-in and boarding control;
- not require greater attention to themselves from the crew members on board of the aircraft;
- not cause any harm to the reputation and image of the airline or create any conflict situations.
In case the Passengers fail to comply with the above requirements, as well as in case of legal claims or appeals to court and other public bodies in connection with the circumstances related to transportation (unless such claims are filed with the Complaint Commission in connection with the loss or damage of baggage or personal injury of a passenger through the fault of the airline during transportation), the airline reserves the right to impose a restriction on the use of S7 flights.
Special service requests
Special meals
It is not possible to pre-book special meals for ID space-available passengers.
Unaccompanied minors
Children under 16 years of age may not travel on a stand-by ticket unless accompanied by an adult.
Embargoes
No permanent embargoes apply for travel on S7 Airlines.
Other
No special service requirement is permitted when traveling on standby travel.
Ticketing
Tickets must be issued by your employing carrier.
S7 Airlines can reissue tickets for employees of other airlines, can make confirm reservation, or space-available reservation.
Employees of other airlines must contact S7 Office or representative. Contact information is available at the point “Flight listing policy and procedures”.
In case an infant occupies a separate seat the ticket shall be issued at the child fare.´´
Voluntary change of route
S7 Airlines will not provide voluntary rerouting tickets for employees of other airlines.
Handling Rules for disabled Passengers when travelling on ZED
http://www.s7.ru/en/flight_info/flight_rules/special_passengers_transporting.html