Icelandair, FI
(known as "Icelandair")
Index:
Safe travel with Icelandair
https://www.icelandair.com and see Flight schedule and Safe travels
Flight listing policy and procedures
- Please note that listing is mandatory. Airlines using IET (electronic ticket) can list through myIDTravel Listing tool: https://www.myidtravel.com/myidtravel/ .
- You must contact your ID office to get user id and password. If any problem you may send an email to: frim@icelandair.is and ask to be listed on a certain flight/date.
- Listing class for stand-by economy is F class.
- Please note that your ticket number and date of birth should be available when creating a listing.
- If you are a myIDTravel user your listing will automatically be made when you purchase your ticket.
- Always have your e-ticket number and booking number available when travelling with Icelandair.
Visas and Passports and API
- Please remember that for international travel, each passenger
must have a valid passport, and must have relevant visas for the
destination, and for scheduled points en route, in case off-loading
becomes necessary. Also, some countries require Advance Passenger
Information (API), and Icelandair requires that this must be
provided before check-in. For flights to/from the USA, Secure
Flight information must be added at same time of listing/booking is
made. eTa is required fora Canada
APIS and ESTA also applies to the USA, but can be added later than at time of listing. Although 72 hrs before departure is recommended. Please see below for more information: http://www.icelandair.us/information/before-you-go/apis/ and http://www.icelandair.us/information/before-you-go/esta/
- Failure to comply with these requirements will result in cancellation of listing/booking.
Embargos
- FI7000 - FI9999.
Flights excluded
- Codeshare flights not operated by Icelandair
Baggage
Checked baggage
- Within Europe: 1 piece maximum 23 kg (50 lbs) on Economy class, 32 kg (70 lbs) on Business class
- To/from USA/CA: Economy class : 1 piece of maximum 23 kg (50lbs) total dimentions 158cm (62in).
- To/from USA/CA: Business class: 1 pieces of maximum 32 kg (70lbs) total dimentions 158cm (62in).
Cabin baggage
- 1 cabin bag, max. 10 kg (22 lbs), total of the 3 dimensions (L+W+H) does not exceed 115cm (45in) on economy class.
- 2 cabin bags, max. 10 kg (22 lbs), total of the 3 dimensions (L+W+H) does not exceed 115cm (45in) to/from Europe and USA on business class.
Infant baggage
- 1 bag, max. 23 kg (50 lbs), total dimentions 158cm (62in), plus stroller and /or carrying basket/car seat.
Check-in
- For space-available (standby) personal travel, employes must be at Keflavik international airport at least 2,5 hours before departure.
- You may check-in at Icelandair´s Economy class counter only.
- Please have your e-ticket number and passport ready before checkin in.
- Please check Icelandair webside for minimum check-in times: http://www.icelandair.us/information/at-the-airport/airports-we-serve/
Check-in kiosks
- All airports with self-service check-in kiosks.
Through check-in
- Not allowed
Dress code
- When travelling on ID tickets, always dress neatly. Neat denim clothing is allowed within Icelandair. An employee who does not abide by these rules can by denied boarding. Passengers travelling on reduced rate fares are expected to show politeness and courtesy and use alcohol in moderation. Please note that denim clothing is not allowed with other airlines
Economy class
- Staff travellers must dress in smart/casual wear (presentable jeans accepted) and tidy footwear.
Business class
- In case of an upgrade situation, staff travellers considered for an upgrade must dress in smart wear (jeans not accepted) and tidy footwear.
Special service request
Special meals
- Special meals are not available to any standby passengers. If you have specific dietary needs or preferences, you should carry on board your own provisions.
Seat requests
- Advance reservation of a specific seat is not allowed by staff travellers.
Unaccompanied minors
- Children under 16 years of age may not travel on a stand-by ticket unless accompanied by an adult holding a similar discounted ticket.
Useful extra information
Insurance
- Icelandair strongly recommends all employees and their eligible nominees to have comprehensive insurance. Icelandair cannot offer any free-of-charge special arrangements if you sustain an injury or contract an illness during your stay away from home, or if you lose money or documents or personal possessions etc.
Refund
Refund is only in myIDTravel on FLIGHT LIST or manage bookings and tickets, PLEASE do not ask for CHARGEBACK on creditcard as refund is
very simple in myIDTravel