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Frontier Airlines, Inc., F9

(known as "Frontier Airlines")

Flight listing policy and procedures

  • All travel must be purchased via myIDTravel or ID90Travel - Frontier is TICKETLESS
  • Refunds via myIDTravel are completed by selecting Travel History>select the reservation/PNR to be refunded>cancel the desired segments>the refund is processed!
  • Chargebacks are never permitted. If you are unable to complete your refund via ID90 or myIDTravel, contact your pass travel office for assistance.
  • Known traveler numbers can be added at check in time

Embargoes and Travel Advisements

  • None

Flights excluded

  •  N/A

Baggage

  • One carry on, plus personal item and two checked bags free. 
  • Size: 62 linear inches and less than 40lbs
  • Carryon baggage Size: 24"H X 16"W X 10"D and less than 35lbs
  • Personal bag item can be no larger than size: 14"H X 18"W X 8"D
  • Overweight and excess bag fees will not be waived or refunded.

Checked baggage

  • Two free checked bags. Oversized and overweight fees apply.
  • Size: 62 linear inches and less than 40lbs

Cabin baggage

  • One carry on plus a personal item, such as a purse or laptop.
  • Carryon baggage Size: 24"H X 16"W X 10"D and less than 35lbs
  • Personal bag item can be no larger than Size: 14"H X 18"W X 8"D

Pets

  • Other airline employees may transport personal pets on a space available basis for the applicable fee. The fee is collected by the ticket counter only.
  • OA pass riders are subject to all revenue rules regarding pets, including international entry requirements. Please refer to flyfrontier.com for more info. 

Boarding policy

  • Boarding is done by check in time. The standby list can be viewed at F9standby.flyfrontier.com. Only those who have checked in will appear on the standby list.

Check-in

  • Check in via flyfrontier.com, a kiosk or with a ticket counter agent. Seats cannot be assigned at check in.

Dress code

  • Casual Dress is acceptable - Items Not Allowed: beachwear or pajamas, clothing items with holes.

Special service requests

  • Infants must be booked with a reservations agent or at the ticket counter. Special service requests for wheelchairs should be made with reservations.

Infant safety seats

  • Infant seats must be FAA approved with sticker attached. Booster seats are not allowed.

Unaccompanied minors

  • Unaccompanied minors are not allowed. Children must be over 15 years old to travel as an adult.