Italia Trasporto Aereo S.P.A., AZ
(known as "ITA Airways")
VISAS, PASSPORTS AND API
For international travel each passenger must have a valid passport and relevant visas for the final destination and for the stopover scheduled points in route, in case offloading should be necessary.
Some countries requires VISA, please check the latest entry regulation for your journey
ITA-Airways is not responsible for missing or invalid documents
Flight Listing Policy and Procedures:
Booking/Listing must be processed through myIDtravel only.
If you want to refund a confirmed tickets make sure to cancel your reservation 36 hours before flight departure.
Refund Policy:
Cancellation, refunds and downgrade must be processed through myIDTravel.
Embargo:
See myIDTravel embargo section
Check-in
ID passengers can check-in at economy class counter not later than 90’minutes for domestic flights and 120’ minutes for medium and long haul flights.
If you hold only carry-on baggage you can check-in at transit -desk
Once you have your boarding card please proceed to the boarding gate according to the boarding time.
Check-in on line is also available on ITA-Airways web site
Through check -in:
Not allowed for stand – by travel
Baggage policy:
Hand Baggage:
Only one item of hand baggage weighing 8KG and measuring no more than:
- 55 cm HIGHT
- 35 cm WIDE
- 25 cm DEEP
Checked Baggage:
- economy class - 1PC x 23Kg
- premium class - 1PC x 23Kg
- business class - 1PC x 32Kg
- business class domestic flights - 1PC x 23Kg
Through check-in of luggage is not allowed if travelling with stand-by tickets
Special Services:
WHEELCHAIR, PETC - AVIH, SPECIAL MEAL, ASR are not allowed for zed tickets
Unaccompanied minors (UM)
Unaccompanied minors holding zed tickets are not accepted
Dress code:
Appropriate, tidy and in line with the common standards of good taste.
Flip flops, slippers, tank tops, shorts and bermuda shorts, costumes and beach wear, sports clothing are not allowed.
Clothing must not consist of garments that can damage Company image (clothes that show offensive written and/or images)
Failure to comply with this rule may authorize airport operators to deny board or to downgrade.